Frequently Asked Questions
Have a question? We're here to help.
Your satisfaction is our top priority. If you have any more questions, feel free to contact our customer service directly. Our customer service team is available 24/7 and we aim to respond to your inquiries within 24 hours.
Absolutely! Our brush is designed to be effective on all hair types, bringing nourishment and vitality regardless of your hair texture.
Yes, you can use any essential oil you prefer with our brush, making your hair care routine truly personalized.
Our nano-mist technology transforms your chosen essential oils or elixir into a fine mist for an even and deep application, nourishing your hair and scalp.
Light therapy uses specific wavelengths to stimulate scalp blood circulation, promote hair growth, and enhance overall hair health.
The blue light therapy is ideal for use on hair that is prone to oiliness, dandruff, or scalp irritation. It helps regulate sebum production, soothe the scalp, and is best used during your regular hair brushing routine, especially if you're focusing on maintaining a healthy scalp environment.
Red light therapy is excellent for promoting hair growth and improving scalp circulation. It's particularly beneficial for thinning hair, or if you're experiencing hair loss. We recommend using the red light therapy as part of your daily hair care routine, especially when you want to focus on stimulating hair follicles for growth and vitality.
Your satisfaction is important to us. If you're not completely happy with your purchase, you can return the VitalHair Brush within 30 days for a full refund. Please visit our Returns Policy for detailed instructions on how to proceed with a return.
We are pleased to offer free standard shipping on all orders, with delivery times ranging from 3-10 business days. We're excited to soon introduce an express shipping option for faster delivery within 1-3 days. For international shipping details, please visit our Shipping Policy page.
